ShurTrack
Tracking and Tracing Railcars
DTETS will electronically capture Car Location Messages (“CLMs”) as reported by the railroads. We track both the Fixed Fleet of cars both loaded and empty and the Freerunner cars moving your shipments from the time the Bill of Lading (“BOL”) is received into the system until the car is empty released. All information is updated hourly with the most current CLMs and BOLS. You will have 24/7 access to the system from anywhere you can connect to the Internet.
CLM Data
CLM data will be stored in the database to allow for access to all CLM movement on a current trip and all historical CLM data from past trips. You can monitor the current location of your shipments and if they are delayed you can research to see where the delay happened.
CLM Accuracy
A DTETS Transportation Specialist will monitor the CLM data and take reasonable effort to correct and update errors. With ShurTrack you will know where your shipment is, whether it is loaded or empty, and where it is going.
BOL Data
With the BOL data you will know how long your loaded trip has been in transit. You will also know if the car is moving out of route or to the wrong destination. The BOL’s will remain in the database so you will have to access to historical BOL data. The BOL imports allow us to capture Railroad Marked or Foreign Marked cars moving your shipments.
Daily Reporting
ShurTrack has standard reports for you to view all your current shipment information. You also have access to our ad-hoc reporting tool. With this tool you can create custom reports from the CLM and BOL data. ShurTrack will highlight exception cars for easy visibility. You can quickly find your exceptions including, Bad Orders and Cars with No Movements in a specified number of days. You will be able to take action to keep your cars moving and get the highest utilization from your fleet and get your shipments to the final destination on time.
Management Reports
Management reports consist of several available standard reports including, Average Cycle time and Average Transit reports. You can specify the criteria from a list of filters so you will capture the specific information you are looking for. The management reports are based off all the historical CLM data in the system. With this tool you see create trending reports and analysis reports. You can see if the railroads are moving your shipments in the time contracted. You can also highlight movements that exceed your average transit times and research to locate where and why your dwell times occurred. All of our management reports are exportable for several formats.
Proactive Service
A Pro-Active Monitoring Service is also available. With this service a DTETS Transportation Specialist will monitor your fleet and review your exception cars. They will contact the customer service group at the appropriate railroad to research what the exception is and begin the resolution process. You can use our experts and customer service relationships to keep your shipments moving, giving you the time to focus on your core business.